Knowledge base
Go back to application
Knowledge base
Go back to application
Getting Started
Who is Accurat? Why "Market Research on Steroids"?Our products explained (MarketMonitor, CampaignCompass, TrafficTracer)What is location intelligenceHow to access the platform
Accurat Products
Glossary of termsMarketMonitorCampaignCompassTrafficTracer
Reports & Dashboards
Plug & play reports overviewFiltering and sharing insights
Data & Integrations
How Accurat collects and processes dataGDPR compliance & Deloitte as DPOIntegration with other tools (e.g. Power BI, Tableau)
Details of our data
Support & Services
Contacting Customer SuccessConsulting and research services
About our models
Geofencing vs building matchingFrequent locations (home, work...)Representativity as a cornerstoneTransport mode definitionBillboard passages explainedDrive-to-store & attribution algorithmsMoving transport measurementsAudience profiling

Contacting Customer Success

Need support, have a question, or want to share feedback? Our Customer Success team is here to help.

Two Easy Ways to Reach Us:

Email Us
You can contact our team directly at customersuccess@accurat.ai. Whether you have a data-related question, need help navigating a report, or want tailored support, we’ll get back to you as quickly as possible.

Use the "Need Help?" Button
Find the “Need Help?” button in the bottom-right corner of any page. From there, you can:

  • Chat live with a Customer Success Manager
  • Leave a message if we’re offline
  • Send feedback about your experience or insights you’d like to seeType your content here.

 

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