---
title: "Contacting Customer Success"
url: "https://support.accurat.ai/en/article/contacting-customer-success"
language: "en"
last_updated: "2025-06-23T07:57:27.988Z"
---

# Contacting Customer Success

Need support, have a question, or want to share feedback? Our Customer Success team is here to help.

### **📍 Two Easy Ways to Reach Us:**

**1\. Email Us**  
You can contact our team directly at [**customersuccess@accurat.ai**](mailto:customersuccess@accurat.ai). Whether you have a data-related question, need help navigating a report, or want tailored support, we’ll get back to you as quickly as possible.

**2\. Use the "Need Help?" Button**  
Find the **“Need Help?”** button in the bottom-right corner of any page. From there, you can:

-   **Chat live** with a Customer Success Manager
-   **Leave a message** if we’re offline
-   **Send feedback** about your experience or insights you’d like to see